Terms of Service

1. Acceptance of Terms

By accessing this website or using our WhatsApp automated services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our digital services.

2. Medical Disclaimer (Critical)

The information provided on this website and via WhatsApp is for informational purposes only and does not constitute a professional medical diagnosis or treatment.

3. WhatsApp Automation Usage

Our WhatsApp service allows you to request second opinions and book appointments. By using this service:

• You agree to receive automated messages from M L Hospital.
• You confirm that the information you provide is accurate and pertains to the patient in question.
• You understand that response times may vary depending on doctor availability.

4. User Responsibilities

Users are responsible for:

• Providing accurate contact information.
• Safeguarding their own devices to ensure the privacy of their medical chats.
• Ensuring they have the right to share medical documents if uploaded via WhatsApp.

5. Limitation of Liability

M L Hospital shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our digital services, or for any unauthorized access to your transmissions or data.

6. Governing Law

These terms are governed by the laws of India. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in Nagercoil, Tamil Nadu.